Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
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متطلبات البرنامج :
Pentium III 500Mhz, 256Mb Ram, 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000,TCP/IP
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تقييم و آراء الزوار |
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لا يوجد
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NetSupport DNA Enterprise Management
NetSupport DNA Enterprise Management features Full Discovery and Deploy of clients across your network, instant Hardware and Software Inventory, full change history reporting, real time Application and Internet metering including usage restrictions, Software Distribution, optional Remote Control, Chat, Message and much more.
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NetSupport School
Whilst benefiting from an unrivalled pedigree, NetSupport School is a single box solution delivering an advanced training and support tool for the modern classroom and training room. With countless schools, colleges and universities and adult education centers throughout the world utilising the software, NetSupport School enjoys the widest installation base of any product of its kind.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Boldcenter Operator Client .NET
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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IPI.HELPDESK
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
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LabTech MSP
Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.
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QQSoft ScreenSpy
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.All you need to do is just open the IE and input a simple URL......
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WorkOrder XP
With workOrder XP you it will be able to manage work orders and services. It includes maintenance scheduling, service status, supply control, and more. Connect to WorkOrder using the web.
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ENT Server Corporate Edition
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
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ieSupportManager
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
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