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Help Desk for IIS
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Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
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التقييم
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عدد مرات التحميل : 214 |
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MediaHeal for Flash
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MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Restored are all types of flash cards, including pen drives, CF I/II, MMS, SD, xD, MemorySticks and many others.
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التقييم
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عدد مرات التحميل : 195 |
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Adventnet ManageEngine ServiceDesk Plus
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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التقييم
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عدد مرات التحميل : 194 |
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Instant Housecall Remote Support
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Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.
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التقييم
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عدد مرات التحميل : 190 |
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SRM Help Desk 2005
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A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
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التقييم
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عدد مرات التحميل : 184 |
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Public Folder HelpDesk for Outlook
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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التقييم
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عدد مرات التحميل : 182 |
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HelpDesk CentreDesk Corp
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CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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التقييم
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عدد مرات التحميل : 180 |
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Freeware HelpDesk CentreDesk Quotation
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CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
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التقييم
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عدد مرات التحميل : 179 |
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DNA Helpdesk
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Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
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التقييم
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عدد مرات التحميل : 179 |
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The Job Log
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The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
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التقييم
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عدد مرات التحميل : 177 |
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