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AverageTime
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AverageTime is a quick and simple application that will average together a series of times, entered as HH:MM. Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. Also useful for exercise tracking, such as entering in lap times for a series of days to get an average. AverageTime is FREEWARE.
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التقييم
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عدد مرات التحميل : 147 |
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Rander
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Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
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عدد مرات التحميل : 229 |
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Axon Virtual PBx System
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.
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عدد مرات التحميل : 205 |
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osCommRes
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The most advanced Open Source shopping cart. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. osCommRes delivers all you need to sell a wide range of products and services.
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| التقييم
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عدد مرات التحميل : 142 |
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Request Tracker
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
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عدد مرات التحميل : 150 |
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Terrasoft Call Center
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Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
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| التقييم
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عدد مرات التحميل : 189 |
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Those Buttons
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Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program: web pages, e-mail, databases, spreadsheets, word processing, medical applcations, financlial applications, call center applications and more. Simple but elegant interface. Its Easy!
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| التقييم
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عدد مرات التحميل : 136 |
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WhoCalls
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WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included.
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| التقييم
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عدد مرات التحميل : 147 |
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Phone Recorder Plus
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Phone recorder and Voice Mail center: Phone Recorder Plus 1.0 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus 1.1 supports with full answering machine. features. general point: Automatically records incoming calls, Records outgoing calls, Complete voice mail software, Professional calls log, send call to mail, a personal web-site, Hidden Service, and much more...
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| التقييم
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عدد مرات التحميل : 252 |
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TapiRex
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TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). And there is even a large call-info-window for media-center-computers plugged to a tv or other large display.
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| التقييم
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عدد مرات التحميل : 157 |
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Freeway
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Freeway the OpenSource eCommerce platform. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of advanced reporting, drop shipping and call center functionality. Freeway delivers all you need to sell a wide range of products and services. Now with a full AJAX admin tool.
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| التقييم
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عدد مرات التحميل : 166 |
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