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The Job Log
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The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
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التقييم
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عدد مرات التحميل : 177 |
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BridgeTrak Help Desk Software
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
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| التقييم
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عدد مرات التحميل : 219 |
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Account Lockout Examiner
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The product quickly detects and resolves account lockouts in real-time without doing routine work. Use this product to decrease number of help desk calls from Active Directory users experiencing account lockouts and cut down administrative costs associated with manual resolution. The product is not shareware, please contact NetWrix Corporation (visit www.netwrix.com) to get your price quote.
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| التقييم
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عدد مرات التحميل : 158 |
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HelpDesk CentreDesk Corp
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CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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| التقييم
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عدد مرات التحميل : 180 |
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HelpDesk CentreDesk Repair
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CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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| التقييم
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عدد مرات التحميل : 153 |
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قيم هذا البرنامج |
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Breaking News
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Back in the sixties, two young journalists decide to set up their own TV studio. Help them grow their station into the biggest TV network of the 21st century!Running a TV station isn't an easy task - news stories arrive to your desk and you must broadcast them as quickly as possible. Your audience wants to get the stories while they're still fresh!
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| التقييم
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عدد مرات التحميل : 139 |
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Horizon CRM
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Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing
Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and
Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements,
Customer asset tracking, RMA, Issue tracking plus much more
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| التقييم
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عدد مرات التحميل : 225 |
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Skymol Communicator Live Chat Software
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Skymol Communicator is a new web-based customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is completely web-based, no software download. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
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| التقييم
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عدد مرات التحميل : 268 |
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Multi Clipboard
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This is a handy time saving Program if you are involved in disseminating information or [Canned Messages], such as from a Help Desk or providing Tech-Support. There are 33 text fields per page or project. You can have as many pages as you want. You can have 1000s of fields if you wish. Any one of these 1000s of fields can be easily copied into the Windows clipboard using the [Copy] button found just to the left of said field.
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| التقييم
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عدد مرات التحميل : 166 |
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Jitbit HelpDesk
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Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
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| التقييم
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عدد مرات التحميل : 177 |
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Sinergia Help Desk
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Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia's business logic is implemented using Windows Workflow Foundation.
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| التقييم
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عدد مرات التحميل : 144 |
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بداية الدليل 
